# Create a Helpjuice Unstructured Data Lake Object (UDLO)

Create an Unstructured Data Lake Object (UDLO) in Data Cloud to ingest your organization’s content from Helpjuice into Data 360.
The data stream ingests data from your selected repositories into a UDLO and maps it to an Unstructured Data Map Object (UDMO).
Data 360 uses the UDMO to create a search index and to ground AI-generated responses.

See the [Unstructured Data File Formats and Connectors](https://help.salesforce.com/s/articleView?id=data.c360\_a_unstructured_data_connect.htm\&type=5) for a list of supported file formats.

| User Permissions Needed |                                                             |
| ----------------------- | ----------------------------------------------------------- |
| To create a connection: | System Admin profile or Data Cloud Architect permission set |

**Before you begin**:

- Set up a [Helpjuice connection](/docs/data/data-cloud-int/guide/c360-a-set-up-helpjuice-connection.md).
- Verify that you have a list of [categories](/docs/data/data-cloud-int/guide/c360-a-prepare-your-helpjuice-connection.md).
- Verify that you have a list of [tags](/docs/data/data-cloud-int/guide/c360-a-prepare-your-helpjuice-connection.md) if you want to filter with tags.

1. From the **App Launcher**, select **Data Cloud**.

2. Click **Data Lake Objects**, and then click **New**.

3. Select the **From External Files** tile, and click **Next**.

4. From the **New Data Lake Object** page, select the **Helpjuice** connector tile and click **Next**.

5. From Connection Details, select the Helpjuice connection you created earlier. Data 360 auto-populates the source based on the connection.

6. In the Helpjuice Categories section, for **Categories to Include** enter a comma-separated list of Helpjuice [categories](/docs/data/data-cloud-int/guide/c360-a-prepare-your-helpjuice-connection.md). If you add a category that includes a subcategory, it ingests as well.

7. Apply filters to limit the items you want to ingest. By default, Data 360 ingests all items. Use any or all of these filters:
   - **Access Level**: Select an access level. When the connector runs, it ingests only articles with the selected access level. You can select All, Internal, Public, or Private.
   - **Creation Date**: Select a date from the calendar widget. Data 360 ingests any asset or page created on or after that date.
   - **Last Update Date**: Select a date from the calendar widget. Data 360 ingests any asset or page updated on or after that date.

8. Click **Next**.

9. Add an **Object Name** and an **Object API Name** for the UDLO.
   See [Data Lake Object Naming Standards](https://help.salesforce.com/s/articleView?id=data.c360\_a_data_lake_object_naming.htm\&type=5). The object API name must be unique. Data 360 auto-populates the field based on the object name.

10. In the **Unstructured Data Model Object Mapping** section, select **New**.

11. For **Data Space**, leave the selection as Default.

12. Add an **Object Name** and an **Object API Name** for the UDMO Mapping.
    See [Data Lake Object Naming Standards](https://help.salesforce.com/s/articleView?id=data.c360\_a_data_lake_object_naming.htm\&type=5). The object API name must be unique. Data 360 autopopulates the field based on the object name.

13. Select the checkbox to enable [Content Harmonization](https://help.salesforce.com/s/articleView?id=data.c360\_a_harmonize_content_for_consistent_viewing.htm) for the UDLO. Leave it deselected to enable content harmonization later.

    :::note
    If you enable content harmonization now, AI Enrichments (Summary and Q\&A) are disabled by default. To enable AI Enrichments, create a [Harmonization Configuration](https://help.salesforce.com/s/articleView?id=data.c360\_a_unstructured_content_harmonization.htm) **and** enable [Einstein](https://help.salesforce.com/s/articleView?id=ai.generative_ai_enable.htm).
    :::

    :::note
    When you enable content harmonization, you enable collection of [Content Viewer engagement data](https://help.salesforce.com/s/articleView?id=data.c360\_a_content_viewer_user_engagement_insights.htm\&type=5).
    :::

14. Click **Next**.

15. In the Search Index Configuration section, leave the checkbox selected
    to **Enable Semantic Search with System Defaults**. The system default
    settings automatically select text fields and apply a chunking strategy
    for each field. Deselect the checkbox to create a search index
    configuration later.

16. Leave the remaining fields as-is to use the default settings, or rename and change the Search Configuration details and objects to make changes.

17. **Save** your work.

The connector begins to ingest your content. The ingestion process takes several minutes and the length of time depends on the size and number of the AEM assets you’re ingesting.

## See Also

- [Salesforce Help: Data Stream Settings and Refresh Modes](https://help.salesforce.com/s/articleView?id=data.c360\_a_data_stream_edit_settings.htm\&type=5)
- [Helpjuice Limitations](/docs/data/data-cloud-int/guide/c360-a-helpjuice-limitations.md)