# Create a Jira Unstructured Data Lake Object (UDLO)

Create an Unstructured Data Lake Object (UDLO) in Data Cloud to ingest your organization’s content from Jira into Data 360.
The data stream ingests data from your selected repositories into a UDLO and maps it to an Unstructured UDMO.
From this UDMO, a search index is created that can now be used to ground AI-generated responses.

See the [Unstructured Data File Formats and Connectors](https://help.salesforce.com/s/articleView?id=data.c360\_a_unstructured_data_connect.htm\&type=5) for a list of supported file formats.

| User Permissions Needed |                                     |
| ----------------------- | ----------------------------------- |
| To create a connection: | Data Cloud Architect permission set |

**Prerequisites**:

- Set up a Jira [connection](/docs/data/data-cloud-int/guide/c360-a-prepare-jira-unstructured-connection.md).
- Verify you have a Jira [Project Key](/docs/data/data-cloud-int/guide/c360-a-prepare-jira-unstructured-connection.md).

To create a Jira UDLO:

1. From App Launcher, select **Data Cloud**.

2. Select **Data Lake Objects**, and then select **New**.

3. Select the **From External Files** tile, and select **Next**.

4. From the **New Data Lake Object** screen, choose the **Jira Unstructured** connector tile and select **Next**.

5. From the **Connection Details** dropdown, choose a Jira unstructured connection that you previously created. Data Cloud auto-populates the source based on the connection you choose.

6. In the **Project Selection** section, for **Project Key**, enter the [Jira Project Key](/docs/data/data-cloud-int/guide/c360-a-prepare-jira-unstructured-connection.md) you previously created. If left empty, all projects are ingested.

7. In the **Content Types** field, select the items you want to include from the Jira project. For example:
   - **Issues** - ingests all Jira Issues, both open and closed
   - **Comments** - ingests all comments on all Jira items
   - **Attachments** - ingests all attachments on all Jira Items
   - **Sprints** - ingests all sprints in the project and associated entities
   - **Boards** - ingests all boards in the project and associated entities

8. In the **Issue Type** field, select the issue types you want to include from the Jira project. For example:
   - **Epic** - selects all epics
   - **Story** - selects all user stories
   - **Bug** - selects all bugs
   - **Task** - selects all tasks
   - **Any other** - this is a free text field. You can add a Jira type that you have created. This field is case-sensitive and any mistake results in an error message.

9. Apply filters to limit the items you want to ingest and select **Next**.
   By default, everything is ingested. Salesforce recommends to use filters to limit what’s ingested. You can apply any or all of the following filters:
   - **Creation Date**: Select a date range from the calendar widget. Any item created within that date range is ingested. You can select only one date range which includes a Start Date and a Finish Date.
   - **Last Update Date**: Select a date range from the calendar widget. Any item updated within that date range is ingested. You can select only one date range which includes a Start Date and a Finish Date.

10. Add an Object Name and an Object API Name for the UDLO. See [Data Lake Object Naming Standards](https://help.salesforce.com/s/articleView?id=data.c360\_a_data_lake_object_naming.htm\&type=5). The object API name must be unique and is automatically generated when you add a name to the Object Name field.

11. In the **Unstructured Data Model Object Mapping** section, choose **New**.

12. From the **Data Space Dropdown**, leave the selection as Default.

13. Add an Object Name and an Object API Name for the UDMO Mapping and select **Next**. See [Data Lake Object Naming Standards](https://help.salesforce.com/s/articleView?id=data.c360\_a_data_lake_object_naming.htm\&type=5).
    The object API name must be unique and is automatically generated when you add a name to the Object Name field.

14. Select the checkbox to enable [Content Harmonization](https://help.salesforce.com/s/articleView?id=data.c360\_a_harmonize_content_for_consistent_viewing.htm) for the UDLO. Leave it deselected to enable content harmonization later.

    :::note
    If you enable content harmonization now, AI Enrichments (Summary and Q\&A) are disabled by default. To enable AI Enrichments, create a [Harmonization Configuration](https://help.salesforce.com/s/articleView?id=data.c360\_a_unstructured_content_harmonization.htm) **and** enable [Einstein](https://help.salesforce.com/s/articleView?id=ai.generative_ai_enable.htm).
    :::

    :::note
    When you enable content harmonization, you enable collection of [Content Viewer engagement data](https://help.salesforce.com/s/articleView?id=data.c360\_a_content_viewer_user_engagement_insights.htm\&type=5).
    :::

15. In the **Search Index Configuration** section, leave the checkbox **selected** to **Enable Semantic Search with System Defaults**. System defaults automatically select text fields and a chunking strategy for each field.
    Deselect the checkbox to create a search index configuration later.

16. Leave the remaining fields as-is to use the default settings, or rename and change the Search Configuration details and objects to make changes.

17. **Save** your work.
    The Connector begins to ingest your content. This takes time and depends on the size of the Jira projects you are ingesting.

## See Also

- [Unstructured Data Formats](https://help.salesforce.com/s/articleView?id=data.c360\_a_unstructured_data_connect.htm\&type=5)
- [Monitor the Status of Unstructured Connectors Data Ingestion](https://help.salesforce.com/s/articleView?id=data.c360\_a_monitor_the_status_of_unstructured_connectors_data_ingestion.htm)
- [Salesforce Help: Data Stream Settings and Refresh Modes](https://help.salesforce.com/s/articleView?id=data.c360\_a_data_stream_edit_settings.htm\&type=5)