Set Up a Salesforce B2C Commerce Intelligence Connection

Set up the Salesforce B2C Commerce Intelligence connection to start the flow of data into Data 360.

Before you begin:

• Enable the connector through the feature manager. See Enable Data 360 Features.
• Verify your admin has enabled firewalls on the system you want Data 360 to connect to by including these IP addresses to your allowlists.

1. In Data Cloud, click Setup, and select Data Cloud Setup.

2. Under External Integrations, select Other Connectors.

3. Click New.

4. Select Salesforce B2C Commerce Intelligence and click Next.

5. Enter a connection name, connection API name, and provide the authentication and connection details.

6. For Authentication Details, enter your Account Manager username (client Id) and password (client secret). The client Id must have the Salesforce Commerce API permission.

7. For Connection Details, enter the Connection URL and Database.

   The database value is composed of your realm Id, an underscore (_), and your instance (for example, bjnl_prd).

   You create a Connection URL by appending the database value to jdbc.analytics.commercecloud.salesforce.com:443 (for example, jdbc.analytics.commercecloud.salesforce.com:443/bjnl_prd).

   For non-production environments, use a different connection URL. See Connecting to Non-Production Environments.

8. To review your configuration, click Test Connection.

9. Click Save.

After the connector details are accepted, the connection is created and listed under Connectors. You can now create data streams.

Starting with B2C Commerce release 26.1, you can connect the Salesforce B2C Commerce Intelligence Connector to non-production B2C Commerce environments. Supported non-production instances include:

• On-demand sandboxes (ODS)
• Development instances
• Staging instances
• Production instances in designated test realms (realms not serving live traffic)

To use the connector with a non-production instance, turn on the Enable Reports & Dashboards Data Tracking feature switch in Business Manager. For instructions, see Set Feature Switches (Toggles) in B2C Commerce. After turning on the feature switch, wait up to 2 hours for provisioning to complete.

For non-production environments, use the non-production connection URL instead of the production URL:

Replace {database} with your realm ID and instance (for example, bjnl_dev or bjnl_stg).