Set Up a Salesforce B2C Commerce Intelligence Connection

Set up the Salesforce B2C Commerce Intelligence connection to start the flow of data into Data Cloud.

User Permissions Needed
To create a connection:System Admin profile or Data Cloud Architect permission set

Before you begin:

  • Enable the connector through the feature manager. See Enable Data Cloud Features.
  • Verify your admin has enabled firewalls on the system you want Data Cloud to connect to by including these IP addresses to your allowlists.

  1. In Data Cloud, click Setup, and select Data Cloud Setup.

  2. Under External Integrations, select Other Connectors.

  3. Click New.

  4. Select Salesforce B2C Commerce Intelligence and click Next.

  5. Enter a connection name, connection API name, and provide the authentication and connection details.

  6. For Authentication Details, enter your Account Manager username (client Id) and password (client secret). The client Id must have the Salesforce Commerce API permission.

  7. For Connection Details, enter the Connection URL and Database.

    The database value is composed of your realm Id, an _ (underscore), and your instance (for example, bjnl_prd).

    You create a Connection URL by appending the database value to jdbc.analytics.commercecloud.salesforce.com:443 (for example, jdbc.analytics.commercecloud.salesforce.com:443/bjnl_prd).

  8. To review your configuration, click Test Connection.

  9. Click Save.

After the connector details are accepted, the connection is created and listed under Connectors. You can now create data streams.