Engagement

Descriptions for how the Data Cloud Module for Engagement Mobile SDK events map to each engagement event definition from the recommended mobile schema.

• Behavior Schema

  Behavior events are sent to Data Cloud as a customer navigates the application where the Data Cloud Module for the Engagement Mobile SDK is running. Behavior events can include screen view, and application launch.

• Cart Schema

  Map an Engagement Mobile SDK cart event to the cart schema.

• Catalog Schema

  Map an Engagement Mobile SDK catalog event to the catalog schema.

• Consent Schema

  Consent Management is used to either grant or revoke consent in the Engagement Mobile SDK. When a customer opts in to tracking, the mobile application sends a consentLog event indicating the choice along with other events that got collected. When a customer opts out, a consentLog event is sent containing their choice and no other events are sent to Data Cloud.

• Custom Event Schema

  Use the event data models provided by the Engagement Mobile SDK for cart event, catalog event, and order event to use the unified data model across Salesforce. You can create and capture a custom event.

• Order Schema

  An order interaction is a commerce action that captures actions performed by a user to manage new, in progress, or completed orders.