Case Update DMO

The Case Update DMO is a Data Cloud data model object (DMO) for historical information about changes made to the associated case.

ssot__CaseUpdate__dlm

Other

CaseHistory2

Case ID (ssot__Id__c)

Object	Field	Cardinality	Related Object	Related Field
Case Update	Case	Many To One: N:1	Case	Case ID
Case Update	Last Modified By	Many To One: N:1	User	User ID
Case Update	Related Owner	Many To One: N:1	User	User ID

Field Name	Field API Name	Description	Data Type
Case Id	`ssot__CaseId__c`	A reference ID to the associated case.	text
Case Update Id	`ssot__Id__c`	A unique ID used as the primary key for the case update DMO.	text
Data Source	`ssot__DataSourceId__c`	A reference ID for the logical name for a system that is the source of records identified by external record ID.	text
Data Source Object	`ssot__DataSourceObjectId__c`	A reference ID for the logical name of the object where this record came from, whether that is a name of a cloud storage file or another connector’s external object.	text
Description	`ssot__Description__c`	The case update description.	text
Internal Organization	`ssot__InternalOrganizationId___c`	A reference ID to the business unit or other internal organization that owns the case.	text
Last Modified By	`ssot__LastModifiedById__c`	A reference ID to the user that made the last update.	text
Last Modified Date	`ssot__LastModifiedDate__c`	The date when a user last modified the record.	dateTime
Name	`ssot__Name__c`	The name of the case update.	text
Previous Update Date	`ssot__PreviousUpdateDateTime__c`	The date and time the case was previously updated.	dateTime
Related Owner	`ssot__RelatedOwnerId__c`	A reference ID to the related user for the update.	text
Related Owner Object	`ssot__RelatedOwnerObject__c`	The related owner object for the case update.	text
Status	`ssot__Status__c`	The status of the case update.	text