Salesforce CRM: Group Member Mapping
These data mappings are for the GroupMember DLO found in the Services bundle of the Salesforce CRM Connector for Data Cloud.
These mappings are used to power Service Intelligence visualizations of contact center performance metrics.
Bundle:
- Service Cloud
These data mappings relate to the Group Member object included in the Salesforce CRM connector and how that data connects to DMOs.
| DLO Field | DLO Field API Name | DLO Field Data Type | DMO | DMO Field | Additional Details |
|---|---|---|---|---|---|
| Group ID | GroupId__c | text | User Group | User Group | |
| Group Member ID | Id__c | text | User Group | User Group Relationship ID | Primary Key |