Salesforce CRM: Survey Question Response Mapping

These data mappings are for the SurveyQuestionResponse DLO found in the Services bundle of the Salesforce CRM Connector for Data Cloud.

These mappings are used to power Service Intelligence visualizations of contact center performance metrics.

Bundle:

  • Service Cloud

These data mappings relate to the Survey Question Response object included in the Salesforce CRM connector and how that data connects to DMOs.

DLO FieldDLO Field API NameDLO Field Data TypeDMODMO Field NameAdditional Details
Created DateCreatedDate__cdateTimeSurvey Question ResponseCreated Date 
Data TypeDatatype__ctextSurvey Question ResponseData Type 
Date Time ValueDateTimeValue__cdateTimeSurvey Question ResponseDate Time Value 
Date ValueDateValue__cdateTimeSurvey Question ResponseDate Value 
Last Modified DateLastModifiedDate__cdateTimeSurvey Question ResponseLast Modified Date 
NameResponseShortText__ctextSurvey Question ResponseName 
Number ValueNumberValue__ctextSurvey Question ResponseNumber Value 
RankRank__cnumberSurvey Question ResponseRank 
Response ValueResponseValue__ctextSurvey Question ResponseResponse Value 
Survey Question IDQuestionId__ctextSurvey Question ResponseSurvey Question 
Survey Question Response IDId__ctextSurvey Question ResponseSurvey Question ResponsePrimary Key
Survey Response IDResponseId__ctextSurvey Question ResponseSurvey Response 
True of FalseTrueOrFalsetextSurvey Question ResponseBoolean Value