Salesforce CRM: Survey Question Mapping

These data mappings are for the SurveyQuestion DLO found in the Services bundle of the Salesforce CRM Connector for Data Cloud.

These mappings are used to power Service Intelligence visualizations of contact center performance metrics.

Bundle:

  • Service Cloud

These data mappings relate to the Survey Question object included in the Salesforce CRM connector and how that data connects to DMOs.

DLO FieldDLO Field API NameDLO Field Data TypeDMODMO Field NameAdditional Details
Created DateCreatedDate__cdateTimeSurvey QuestionCreated Date 
Display OrderQuestionOrder__cnumberSurvey QuestionDisplay Order 
Is DeprecatedIsDeprecated__ctextSurvey QuestionDeprecated 
Last Modified DateLastModifiedDate__cdateTimeSurvey QuestionLast Modified Date 
NameName__ctextSurvey QuestionName 
Question NameQuestionName__ctextSurvey QuestionDescription 
Question TypeQuestionType__ctextSurvey QuestionSurvey Question Type 
Survey Page IDSurveyPageId__ctextSurvey QuestionSurvey Question Section 
Survey Question IDId__ctextSurvey QuestionSurvey Question IDPrimary Key