Salesforce CRM: Survey Subject Mapping

These data mappings are for the SurveySubject DLO found in the Services bundle of the Salesforce CRM Connector for Data Cloud.

These mappings are used to power Service Intelligence visualizations of contact center performance metrics.

Bundle:

  • Service Cloud

These data mappings relate to the Survey Subject object included in the Salesforce CRM connector and how that data connects to DMOs.

DLO FieldDLO Field API NameDLO Field Data TypeDMODMO Field NameAdditional Details
Created DateCreatedDate__cdateTimeSurvey SubjectCreated Date 
Last Modified DateLastModifiedDate__cdateTimeSurvey SubjectLast Modified Date 
NameRecordName__ctextSurvey SubjectName 
Object Relationship IDId__ctextSurvey SubjectSurvey Subject IDPrimary Key
Parent IDParentId__ctextSurvey SubjectSurvey Parent 
Related IDSubjectEntityType__ctextSurvey SubjectSurvey Subject Object 
Subject IDSubjectId__ctextSurvey SubjectSurvey Subject 
Survey IDSurveyId__ctextSurvey SubjectSurvey