Salesforce CRM: Survey Mapping
These data mappings are for the Survey DLO found in the Services bundle of the Salesforce CRM Connector for Data Cloud.
These mappings are used to power Service Intelligence visualizations of contact center performance metrics.
Bundle:
- Service Cloud
These data mappings relate to the Survey object used with the CRM connector. You can add or customize the data mappings.
| DLO Field | DLO Field API Name | DLO Field Data Type | DMO | DMO Field Name | Additional Details |
|---|---|---|---|---|---|
| Created Date | CreatedDate__c | dateTime | Survey | Created Date | |
| Developer Name | DeveloperName__c | text | Survey | Name | |
| Last Modified Date | LastModifiedDate__c | dateTime | Survey | Last Modified Date | |
| Name | Name__c | text | Survey | Description | |
| Namespace Prefix | NamespacePrefix__c | text | Survey | Name Prefix | |
| Survey ID | text | Survey | Survey ID | ||
| Survey Version ID | ActiveVersionId__c | text | Survey | Active Survey Version | |
| Type | SurveyType__c | text | Survey | Survey Type |