Engagement Topic DMO

The Engagement Topic DMO is a Data Cloud data model object (DMO) for the topics discussed by a customer and other attendees during an engagement. An engagement can have multiple topics, such as campaigns, promotions, opportunities, and tasks.

ssot__EngagementTopic__dlm

Engagement

Engagement

Engagement Topic Id

(ssot__Id__c)

ObjectFieldCardinalityRelated ObjectRelated Field
Engagement TopicEngagementManyToOne (N:1)Email EngagementEmail Engagement ID
Engagement TopicEngagementManyToOne (N:1)Device Application EngagementDevice Application Engagement ID
Engagement TopicEngagementManyToOne (N:1)Message EngagementMessage Engagement ID
Engagement TopicCampaignManyToOne {N:1)CampaignID
Field NameField API NameDescriptionData Type
Campaignssot__CampaignId__cA reference ID for a campaign. A campaign is an outbound marketing project that you want to plan, manage, and track. It can be a direct mail program, seminar, print advertisement, email, or other type of marketing initiative.text
Created Datessot__CreatedDate__cThe date record was created.dateTime
Data Sourcessot__DataSourceId__cA reference ID for the logical name for a system that is the source of records identified by External Record ID.text
Data Source Objectssot__DataSourceObjectId__cA reference ID for the logical name of the object where this record came from, whether that is a name of a cloud storage file or another connector’s external object.text
Engagementssot__EngagementId__cA reference ID for the engagement record, which is described by the Engagement Topic. For example, an Engagement record that describes an email opened event could have a sales campaign as a topic.text
Engagement Topic Groupssot__EngagementTopicGroupId__cA reference ID for the main list of topics that engagements can be about.text
Engagement Topic Idssot__Id__cA unique ID used as primary key for the Email Template DMO.text
External Record Idssot__ExternalRecordId__cA reference ID for an external data source system.text
External Source Idssot__ExternalSourceId__cA reference ID for the system in which the external record ID was assigned.text
Internal Organizationssot__InternalOrganizationId__cA reference ID for the business unit or other internal organization that owns the business account.text
Last Modified Datessot__LastModifiedDate__cThe date when user last modified record.dateTime
Opportunityssot__OpportunityId__cA reference ID for a deal or sale that is in progress, not yet completed.text
Promotionssot__PromotionId__cA reference ID for any type of marketing communication used to inform or persuade target audiences of the relative merits of a product, service, brand, or issue.text