Marketing Cloud Account Engagement: Email Activity Mapping
After a data stream is deployed, the Marketing Cloud Account Engagement data stream maps source objects from Account Engagement to data model objects (DMOs) in Data Cloud. The Email Activity object includes email engagement data.
These data mappings relate to the Email Activity object used with the Account Engagement connector. You can add to the data mappings, but don’t change the automatically generated mappings.
| DLO Field | DLO Field Data Type | DMO | DMO Field | Additional Details |
|---|---|---|---|---|
| accountEngagementBusinessUnitId | text | ID of the Account Engagement business unit, not the Salesforce org ID. | ||
| createdAt | dateTime | Email Engagement | Engagement Date Time | The createdAt value of the visitor activity record in Account Engagement. |
| emailBounceReason | text | Email Engagement | Bounce Reason | The Account Engagement description of the bounce reason. Only populated when the eventType is BOUNCE. |
| emailBounceType | text | Email Engagement | Email Bounce Type | Populated only when the eventType is BOUNCE. Possible values include:
|
| eventType | text | Email Engagement | Engagement Channel Action | Identifies the type of Email Activity from these possible values. Learn more in the Account Engagement API documentation.
|
| externalId | text | Email Engagement | External Record Id | ID of the Account Engagement Visitor Activity record. |
| externalList EmailId | text | ID of the Account Engagement List Email record. | ||
| externalProspectId | text | ID of the Account Engagement Prospect record. | ||
| externalSourceId | text | Email Engagement | External Source Id | Hard coded as pi. This ID is used to determine whether the given record was ingested from Account Engagement. |
| id | text | Email Engagement | Email Engagement Id | Primary key. |
| polymorphicListId | text | Email Engagement | Bulk Email Message | ID of the Salesforce List Email record. |
| prospectEmail | text | Email Engagement | Sendtime Email Address | Email address of the recipient at the time of data ingestion from Account Engagement to Data Cloud. |
| prospectId | text | This value is prefixed as pi-pr-$accountId-$prospectId to avoid ID collisions for customers who have multiple Account Engagement business units. | ||
| prospectSalesforceId | text | Email Engagement | Contact Point & Individual | ID of the Salesforce record synced with the Account Engagement Prospect record. |
| redirectUrl | text | Email Engagement | Link URL | The URL that the prospect is redirected to when the link is clicked. Populated only when the eventType is CLICK. |
| refreshedAt | dateTime | Time when the export was processed in Account Engagement, used as the recordModified Field in Data Cloud. Updates to the record ingested by Data Cloud if this dateTime value is newer than the current record. | ||
| saleforceOrgId | text | ID of the Salesforce org that the Account Engagement business unit is associated with. | ||
| sendStatus | text | Email Engagement | Email Recipient Send Status | Hard coded as SENT. Populated only when the eventType is SEND_STATUS. |
| updatedAt | dateTime | Time when the Account Engagement visitor activity is updated. Visitor activity records are updated when prospects are merged in Account Engagement. |