Skill DMO
The Skill DMO is a Data Cloud data model object (DMO) for proficiency, competence, or expertise that an employee possesses, which is useful to the mission of an organization.
ssot__Skill__dlm
Other
Skill Id (ssot__Id__c
)
Object | Field | Cardinality | Related Object | Related Field |
---|---|---|---|---|
Agent Work Skill | Skill | Many To One: N:1 | Skill | Skill ID |
Field Name | Field API Name | Description | Data Type |
---|---|---|---|
Data Source | ssot__DataSourceId__c | A reference ID for the logical name for a system that is the source of records identified by external record ID. | text |
Data Source Object | ssot__DataSourceObjectId__c | A reference ID for the logical name of the object where this record came from, whether that is a name of a cloud storage file or another connector’s external object. | text |
Internal Organization | ssot__InternalOrganizationId__c | A reference ID to the business unit or other internal organization that owns the service presence status. | text |
Name | ssot__Name__c | The name of the skill. | text |
Skill ID | ssot__Id__c | A unique ID used as the primary key for the skill DMO. | text |