Data Cloud Module of the Salesforce Interactions SDK

The Data Cloud module is an extension of the core Interactions SDK. It acts as the authenticated gateway that sends user activity and profile data from your website to Data Cloud.

The Data Cloud module performs two core functions:

• The module automatically converts the SDK's event structure into the specific, compatible format required by Data Cloud's ingestion pipelines.
• It authenticates and delivers all events over HTTP to your designated Data Cloud Web Connector.

This module is automatically included and configured with the instrumentation script provided when setting up a web connector in Data Cloud.

To ensure your data is correctly understood and mapped to the unified data model in Data Cloud, use the recommended web connector schema when configuring your web connector.

This schema contains standard mappings for common SDK event types:

• Engagement Events

  • Cart Interaction Mapping
  • Catalog Interaction Mapping
  • Order Interaction Mapping
  • Consent Event Mapping

• Profile Events

  • Contact Point Email Mapping
  • Contact Point Phone Mapping
  • Identity Mapping
  • Party Identification Mapping

See Also

• Translation of SDK Events to Web Connector Schemas
• Profile Event Routing
• Custom Events