Requirements for the iOS SDK

The Agentforce SDK requires iOS 17.0 or higher, Xcode version 16.0 or higher and Swift version 5.0 or higher.

To develop using the Agentforce SDK, you'll need:

  • iOS: Version 17.0 or later
  • Xcode: Version 16.0 or later
  • Swift: Version 5.0 or later
  • CocoaPods: Version 1.10.1 or higher (if using CocoaPods)

Several features of the SDK require you to add values to your project's Info property list (Info.plist).

Add descriptions for why the app wants to access the device's camera and photo library. This functionality is necessary when a customer attempts to send an image attachment to a rep.

Add string values for Privacy - Camera Usage Description and Privacy - Photo Library Usage Description.

Allow the app to access files on the device so that a customer can share a file with the rep.

Set Supports opening documents in place and Application supports iTunes file sharing to YES.

Allow the app access to the microphone so that a customer may provide voice input, for voice transcription to an agent or rep.

Add descriptions for Privacy - Speech Recognition Usage Description and Privacy - Microphone Usage Description.