Industry Integrations

The integration assets are out of the box integration templates with pre-built transformations, which can be used to integrate with external systems. The Energy and Utilities Cloud integration asset supports these flows:

  • Create new customers, accounts, contracts, premises, and service points.
  • Request previous meter readings and add meter readings.
  • Request rebill and billing adjustments.

Before you begin:

  • Install the Energy and Utilities data pack. This data pack is a collection of Integration Procedures, which enables the functionality required for integration.
  • Assign the EnergyAndUtilitiesCloud org permission.
  • Assign the EAndUCloudMuleSoftIntegrationPsl permission set license and the EAndUCloudMuleSoftIntegration permission set.

To access and use the industry integration applications:

  1. Accept terms and enable access.
  2. Deploy integration assets using Industry Integration Solutions. See Industry Integration Solutions in Salesforce Help.

To know more about the Energy and Utilities API, see the Energy and Utilities Cloud Integration API reference. To view the integration asset and its details, see MuleSoft Exchange.