FAQ

Get answers to these common questions about Salesforce Healthcare API.

Do I need to purchase MuleSoft to use the Salesforce Healthcare API?
No. The Salesforce FHIR APIs are accessible as REST APIs. MuleSoft is used as the underlying API management platform and has no effect on how you interact with the APIs.
To access the Industry Integrations, you must purchase a MuleSoft instance. The pre-built integrations are deployed in your MuleSoft instance. If you already have a MuleSoft instance, you can leverage it to connect to Salesforce.

Is there an additional cost to use the Salesforce Healthcare API?
The FHIR APIs are available to the existing Salesforce Health Cloud users at no additional cost. When the APIs are generally available, existing Health Cloud users will have access to them. However, to use the FHIR APIs, you must purchase a $0 SKU. For more information, contact a Salesforce Account Executive.
In future releases, Salesforce will introduce usage-based pricing models. These pricing models will allow customers to subscribe to the APIs.

How can I extend the Salesforce Healthcare API?
The Salesforce Healthcare API are a managed offering and minimum field extensibility will be supported in the future releases. For extensive customization needs, you must purchase a MuleSoft Anypoint Platform license, use MuleSoft Anypoint Studio to import the assets, and extend the app based on your business needs.

When will other US Core FHIR API be available?
Salesforce has introduced the most important clinical resources. In future releases, Salesforce will introduce all the US Core FHIR APIs.

Which version of Salesforce can be used for Salesforce Healthcare API?
Salesforce Winter ’23 release (API v56.0) and later.