Explore MuleSoft Direct Integration Apps

Discover and deploy out-of-the-box Life Sciences integrations right within Salesforce.

The PSP Benefits Verification application enables automated benefits verification through integration with multiple third-party vendors and run patient services programs. This integration lets customers connect with payor and Pharmacy Benefits Manager (PBM) systems based on patient, insurance, prescribed drug, and preferred pharmacy information. Patient services representatives can use the benefit details for informed decision making and other downstream activities like verifying if the patient is eligible for financial assistance.

To know more about the integration app, see PSP Benefits Verification.

Trigger the MuleSoft endpoints as described in the API documentation.

The Provider Bulk Sync application enables Life Sciences and Health Organizations to manage their relationships with Healthcare Providers (HCPs) more effectively. This integration lets customers connect with IQVIA OneKey to bring Healthcare Professional (HCP) and Healthcare Organization (HCO) data directly into the Life Sciences or Health Cloud data model. Organizations can access verified information such as account names, work locations, addresses, affiliations, and specialties. This data supports downstream processes like territory planning and segmentation, and enables sales and commercial teams to execute customer engagement activities with accurate and up-to-date provider information.

To know more about the integration app, see Provider Bulk Sync.

Trigger the MuleSoft endpoints as described in the API documentation.

The Provider Services application enables Life Sciences and Health Organizations to manage their relationships with Healthcare Providers (HCPs) and Healthcare Organizations (HCOs) more effectively. This integration lets commercial teams access accurate and up-to-date information about the HCPs and HCOs they engage with and quickly search for additional information when visiting accounts. The application connects with IQVIA OneKey to allow real-time search of HCPs and HCOs, with results displayed directly in the Provider Services app. Sales teams can also raise Data Change requests to correct or update data, track the status of those requests, and fetch updated information once the request is complete. These capabilities help ensure that provider data is accurate, reliable, and readily available for downstream commercial activities.

To know more about the integration app, see Provider Services.

Trigger the MuleSoft endpoints as described in the API documentation.

The Concur Expense Sync application enables a bidirectional synchronization between Life Science Cloud and SAP Concur. This integration allows customers to connect with SAP Concur to automate the flow of expense data, ensuring that field representatives can manage visit-related expenses directly within their primary Salesforce mobile workflow. Organizations can automatically validate user and attendee information, sync expense reports, and manage receipts or attachments up to 1MB. This data supports downstream activities by providing real-time visibility into the integration lifecycle and ensuring that all Healthcare Professional (HCP) related spend remains accurate, compliant, and synchronized with the final financial records.

To know more about the integration app, see Concur Express Sync.