Get Started with Loyalty Management API

Securely interact with a point of sale (POS) system to get member profile details, enroll individual members in a loyalty program, manage vouchers, and create accrual and redemption orders.

To use the API, set up your Salesforce org. Then make API requests from the POS system. This workflow explains the flow of the Loyalty Management POS API Unlocked Package:

  1. If a member is new to the loyalty program, enroll the member to the loyalty program.

  2. After the member is registered as a loyalty program member, look up their member profile.

    This request returns information such as member tier, points balance, and more.

  3. Check the applicable vouchers to redeem.

  4. Create an accrual or redemption order.

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