Map Restaurant Product Details With Loyalty Management

Map the restaurant’s product details with Loyalty Management to ensure that transaction journals contain the correct product details when you create an order. Create or update the fields in the Loyalty Management objects to map with the fields in the restaurant POS app. If you have additional data in your restaurant POS app, you can map additional fields. It’s recommended that you use the Batch Processing method in Mulesoft, and perform these steps in a transaction. For example, in a sequence of object insertions, if any object insertion fails, roll back the remaining object insertions even if the insertions are successful.

Create these fields in the product2 object to map with the restaurant POS app fields.

product2 Fields	Description in Restaurant POS
Description	The description of the menu item.
DisplayUrl	The image or picture URL of the menu item.
ExternalId	The unique identifier of the menu item or product.
IsActive	Determines if the menu item is active. The default value is `true`.
IsArchived	Determines if the menu item is archived. The default value is false.
IsDeleted	Determines if the menu item is deleted. The default value is `false`.
IsSerialized	Determines if the menu item is serialized. The default value is `false`.
Name	The name of the menu item.
ProductCode	The code or unique identifier related to the menu item.

Create these fields in the productCategory object to store the menu category or menu group.

product2 Fields	Description in Restaurant POS
ExternalCategoryId__c	The unique identifier of menu group or menu category.
Name	The name of the menu group or menu category.
Description	The description of the menu group or menu category.
ExternalId	The unique identifier of the menu item or product.
IsActive	Determines if the menu item is active. The default value is `true`.

Update the productCategoryProduct object to link the product to category.

product2 Fields	Description in Restaurant POS
ProductCategoryId	The description of the menu item.
ProductId	ID field value from productCategory object insertion.
ExternalId	ID field value from product2 object insertion.

Log any errors in the {namespace}__LoyaltyOrderPlacementError__c object.