Transactional OTT Events
The Event Notification Service supports these event notification types and their corresponding payloads.
The events are supported only for WhatsApp Direct (Meta).
| Notification Event Category | Notification Event Type | Description |
|---|---|---|
| TransactionalSendEvents | OttNotSent | Indicates that the OTT message was not sent to Meta, or Meta did not accept the request to send this message to the subscriber. |
| Attribute | Type | Description |
|---|---|---|
| eventCategoryType | string | The taxonomy of the event |
| eid | string | Tenant Enterprise ID from which the event was produced |
| mid | string | Tenant Business Unit ID from which the event was produced |
| senderType | string | The type of sender. For example, WhatsApp, LINE and so on. Currently, the only supported value is WhatsApp. |
| channelId | string | The ID of the channel from which the message was sent by subscriber. For example, the business phone number. |
| sendType | string | The type of send |
| messageKey | string | The message key generated during the request |
| timestampUTC | number | UTC epoch time |
| status | string | The status of the message such as, NOTSENT, or Unknown. |
| reason | string | Reason for failure from Meta. For more information, see Meta error codes. |