Render Non-Western Characters in OTE Templates

Along with personalizing content and product recommendations sent via email campaigns at open time, Marketing CLoud Personalization Open Time Email (OTE) item templates enable you to build localized email campaigns for recipients in some non-Western locales. The Noto Sans CJK fonts are built in to the OTE image generator, so the following fonts can be used in OTE templates to display text in Simplified Chinese, Traditional Chinese, Japanese, or Korean.

  • Noto Sans CJK SC
  • Noto Sans CJK TC
  • Noto Sans CJK JP
  • Noto Sans CJK KR

Previously, we recommended loading the Noto Sans CJK SC/TC/JP/KR fonts from Google Fonts as web fonts. Now that the Noto Sans CJK fonts are built in to the OTE image generator, using web fonts is no longer necessary and is highly discouraged. Non-Western languages other than Simplified Chinese, Traditional Chinese, Japanese, or Korean, are currently not supported. If you need support for another non-Western language, please submit a feature request to Personalization Ideas Exchange.

The following code sample shows how to use the Noto Sans CJK JP font in an OTE item template to render the product label 彼らの機器や装置はすべて生命体だ。 in Japanese:

Personalization OTE templates do not support multiple locales.