# Connecting to FTP

Use an FTP server as a source or destination for CSV files in Dataloader from MuleSoft for import and export tasks. FTP connections in Dataloader are unencrypted. For encrypted transfer, use [Connect to SFTP](/docs/platform/dataloader/guide/connect-sftp.md) when your plan supports it.

## Before You Connect

- FTPS: Dataloader from MuleSoft doesn’t support FTP over TLS (Transport Layer Security) / SSL (Secure Sockets Layer). For a secure file transfer connection, use [Connect to SFTP](/docs/platform/dataloader/guide/connect-sftp.md) instead.
- Passive mode: Dataloader supports only passive mode and requires permission for the LIST command.
- Firewalls: If your FTP directory is behind a firewall, open your ports to [Dataloader from MuleSoft’s IP addresses](https://dataloader.zendesk.com/hc/en-us/articles/6293223308179).

## Import Files from FTP

Use your FTP server as a CSV source and select the **FTP** tab on the source file chooser.

During an import, follow [Importing Data into Salesforce](/docs/platform/dataloader/guide/import-data.md) until you upload your CSV file. From the source file chooser, connect to FTP and select your file:

1. If this is your first FTP connection, click the plus icon in the source file chooser to add an FTP account.

   ![Source file chooser with FTP tab and add server connection control.](https://a.sfdcstatic.com/developer-website/sfdocs/dataloader/media/connect-ftp-step-1.png)

2. Enter your FTP account credentials on the form then click **Save**.

3. Select files from your FTP server in the chooser instead of uploading from local storage.

   ![FTP directory listing after connection for selecting a CSV file.](https://a.sfdcstatic.com/developer-website/sfdocs/dataloader/media/connect-ftp-step-3.png)

4. Continue with [map the fields](/docs/platform/dataloader/guide/import-data.md#step-3-map-the-fields) to complete your import task.

## Export Data to FTP

With Dataloader from MuleSoft, export data as CSV files to an FTP server. In the last step of the export wizard, add a destination folder there.

When you [export data from Salesforce](/docs/platform/dataloader/guide/export-data.md), follow the connection and query steps then, on the **Run** step, add an FTP destination:

1. Click **Add Destination folder**.

2. Select the checkbox labeled **Send a copy of the results to this location**.

3. Select the **FTP** tab.

4. Select your FTP connection and folder.

5. Click **Save and Run** to run your task (or **Save** to run it later).

![Export Run step with the FTP tab selected for an external results folder.](https://a.sfdcstatic.com/developer-website/sfdocs/dataloader/media/connect-ftp-step-4.png)

## See Also

- [Importing Data into Salesforce](/docs/platform/dataloader/guide/import-data.md)
- [Export Data from Salesforce](/docs/platform/dataloader/guide/export-data.md)
- [Manage Cloud Storage Connections](/docs/platform/dataloader/guide/manage-connections.md)
- [Connecting to Box](/docs/platform/dataloader/guide/connect-box.md)
- [Connecting to Dropbox](/docs/platform/dataloader/guide/connect-dropbox.md)
- [Connecting to SFTP](/docs/platform/dataloader/guide/connect-sftp.md)