Omni Channel Work Flag Updated
lightning:omniChannelWorkFlagUpdated
Indicates that a work item's flag has changed.
For Use In
Lightning Experience
lightning:omniChannelWorkFlagUpdated is an application event that indicates a work item's flag has changed. This event is supported in Lightning console apps only.
For more information, see Events for Omni-Channel in the Salesforce Console Developer Guide.
| Name | Description | Type | Default | Required |
|---|---|---|---|---|
isFlagged | Specifies whether the flag is raised. | boolean | ![]() | |
message | A message associated with changing the flag. | string | ||
roleUpdatedBy | The role of the user who triggered this flag change. The value is AGENT or SUPERVISOR. | string | ||
updatedBy | The ID of the user who triggered this flag change. | string | ||
workId | The ID of a work item with the updated flag. | string | ![]() |
