Knowledge Article View Event Type

Knowledge Article View events contain user activity with your knowledge base.

For details about event monitoring, see the Trailhead Event Monitoring module or REST API Developer’s Guide.

  • Type: Id
  • Description: The 15-character ID of the article.
  • Example: 00Dxx0000001gEb

  • Type: Character

  • Description: The status of the article.

  • Possible values:

    • D - Draft
    • O - Online
    • A - Archived
  • Type: Number
  • Description: Article version number.
  • Example: 2
  • Type: Id
  • Description: The 15-character ID of the article version.
  • Example: ka0R00000005rt6

  • Type: String

  • Description: Context of the request.

  • Possible values:

    • Apex
    • API
    • empty string
  • Type: String
  • Description: Entity requested.
  • Example: Knowledge__kav
  • Type: String
  • Description: The type of event. The value is always KnowledgeArticleView.
  • Type: String
  • Description: ISO code of the language.
  • Example: en_US
  • Type: String
  • Description: The name of the large language model (LLM) that generated the knowledge article version.

  • Type: Boolean

  • Description: True if it is the last version.

  • Possible values:

    • True
    • False
  • Type: Id
  • Description: The 15-character ID of the organization.
  • Example: 00D000000000123
  • Type: String
  • Description: The unique ID of a single transaction. A transaction can contain one or more events. Each event in a given transaction has the same REQUEST_ID.
  • Example: 3nWgxWbDKWWDIk0FKfF5DV
  • Type: String
  • Description: Session ID of the request.
  • Example: gV7pCSW2vGaaJNFi3GSpuPIjNbKVbSxRvx34LJsIvuc=
  • Type: String
  • Description: The access time of Salesforce services in GMT.
  • Example: 20130715233322.670
  • Type: DateTime
  • Description: The access time of Salesforce services in ISO8601-compatible format (YYYY-MM-DDTHH:MM:SS.sssZ). The timezone is GMT.
  • Example: 2015-07-27T11:32:59.555Z
  • Type: Id
  • Description: The 15-character ID of the user who’s using Salesforce services through the UI or the API.
  • Example: 00530000009M943
  • Type: Id
  • Description: The 18-character case-insensitive ID of the user who’s using Salesforce services through the UI or the API.
  • Example: 00590000000I1SNIA0

  • Type: Character

  • Description: User type of the request.

  • Possible values:

    • A - App
    • C - Customer Portal
    • P - Partner Portal
    • G - guest