EmailContent
Represents a marketing email asset for use with Account Engagement.
Introduced in API version 50.0.
create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), update(), upsert()
- EmailContent is only available for orgs that use Account Engagement. The Manage Email Content user permission is required. Users also need the CRM User, Sales, or Service User permission set. EmailContent isn’t available for custom portal or guest users.
- Type: percent
- Properties: Filter, Nillable, Sort
- Description: The percentage of visitors who click links contained in emails delivered (sent minus bounces) to them. Multiple clicks for a same link are counted.
- Type: percent
- Properties: Filter, Nillable, Sort
- Description: The number of unique clicks divided by unique HTML opens.
- Type: percent
- Properties: Filter, Nillable, Sort
- Description: The percentage of the emails that were delivered compared to the number that bounced (soft and hard). Note: this data includes emails that were delivered to the recipient’s spam folder.
- Type: textarea
- Properties: Create, Nillable, Update
- Description: Description of the email content, for example, Promotion Mass Mailing.
- Type: textarea
- Properties: Nillable
- Description: The body of the email in HTML format. The field is read-only.
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Type: reference
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Properties: Filter, Group, Nillable, Sort
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Introduced: API version 58.0
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Relationship name: ManagedContent
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Relationship type: relationship
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Refers to: ManagedContent
- Type: string
- Properties: Create, Filter, Group, idLookup, Sort, Update
- Description: Name of the email asset.
- Type: percent
- Properties: Filter, Nillable, Sort
- Description: The percentage of unique HTML opens compared to the total number of emails delivered (sent minus bounces).
- Type: percent
- Properties: Filter, Nillable, Sort
- Description: The percentage of users that have opted out compared to the total number of emails sent.
- Type: percent
- Properties: Filter, Nillable, Sort
- Description: The percentage of spam complaints compared to the total number emails sent.
- Type: textarea
- Properties: Create, Filter, Nillable, Update
- Description: Content of the subject line.
- Type: reference
- Properties: Create, Filter, Group, Nillable, Sort
- Description: The Email Template field is mostly read-only. You can populate the Email Template field only during record create to prevent overwriting data on the email content record.
- Relationship name: Template
- Relationship type: relationship
- Refers to: EmailTemplate
- Type: textarea
- Properties: Create, Nillable, Update
- Description: The body of the email in plain text format. The character limit is 384, 000.
- Type: int
- Properties: Filter, Group, Nillable, Sort
- Description: The total number of emails minus hard and soft bounces. Note: this data includes emails that were delivered to the recipient’s spam folder.
- Type: int
- Properties: Defaulted on create, Filter, Group, Nillable, Sort
- Description: The total number of emails that permanently returned to the sender because the address is invalid. A hard bounce can occur because the domain name doesn’t exist or because the recipient is unknown.
- Default value: 0
- Type: int
- Properties: Defaulted on create, Filter, Group, Nillable, Sort
- Description: The total number of times a prospect’s email client loaded the images in the HTML version of the email. We also record an open if the prospect clicks a link within the HTML or text email without downloading images. A click indicates that they viewed the message. Some email clients (Outlook, Apple Mail, Thunderbird) do not display images by default. Account Engagement counts an open each time the images load.
- Default value: 0
- Type: int
- Properties: Defaulted on create, Filter, Group, Nillable, Sort
- Description: Read-only field. The total number of list emails sent, including bounced, opted-out, and invalid To: addresses.
- Default value: 0
- Type: int
- Properties: Defaulted on create, Filter, Group, Nillable, Sort
- Description: Read-only field. The total number of times a recipient’s mail server acknowledged the email, but returned it to the sender. Sometimes it is because the recipient’s mailbox is full or the mail server is temporarily unavailable. After 5 soft bounces, Account Engagement opts the prospect out of emails.
- Default value: 0
- Type: int
- Properties: Defaulted on create, Filter, Group, Nillable, Sort
- Description: Read-only field. The total number of prospects that reported the email as spam.
- Default value: 0
- Type: int
- Properties: Defaulted on create, Filter, Group, Nillable, Sort
- Description: Read-only field. The number of times prospects clicked a link in the email.
- Default value: 0
- Type: percent
- Properties: Filter, Nillable, Sort
- Description: Read-only field. The percentage of visitors who clicked a link contained in an email
- Type: int
- Properties: Defaulted on create, Filter, Group, Nillable, Sort
- Description: Read-only field. The number of prospects who loaded the images in the HTML version of the email. The Unique Opens category counts each recipient only one time, even if the prospect loaded images more than once.
- Default value: 0
- Type: int
- Properties: Defaulted on create, Filter, Group, Nillable, Sort
- Description: Read-only field. The total number of prospects that have clicked the link to unsubscribe or opted out of all emails in the Email Preference Center. They are removed from future email sends.
- Default value: 0
- Type: int
- Properties: Defaulted on create, Filter, Group, Nillable, Sort
- Description: Read-only field. The number of times a prospect clicked a link in the email. This metric doesn’t include multiple clicks of the same link.
- Default value: 0
This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version.