EngagementChannelType

Represents a channel through which a customer can be reached for communication.

Introduced in API version 48.0.

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
  • Introduced: API version 68.0
  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
  • Description: The contact point type of the channel.
  • Possible values:
    • Email — Email
    • InPerson — InPerson — In Person
    • MailingAddress — MailingAddress — Mailing Address
    • Phone — Phone
    • Social — Social
    • Video — Video
    • Web — Web
  • Type: boolean
  • Properties: Create, Defaulted on create, Filter, Group, Sort, Update
  • Introduced: API version 56.0
  • Type: string
  • Properties: Create, Filter, Group, idLookup, Sort, Update
  • Description: Required. Name of the communication subscription consent record.
  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
  • Introduced: API version 66.0
  • Type: multipicklist
  • Properties: Create, Filter, Nillable, Update
  • Introduced: API version 56.0

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version.