ProductRequest

Represents an order for a part or parts in field service.

Introduced in API version 40.0.

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

  • Field Service must be enabled.
  • Authenticated external users can create and update ProductRequest objects.

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Description:

    The account associated with the product request.

    This is a relationship field.

  • Relationship name: Account

  • Relationship type: relationship

  • Refers to: Account

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Description:

    The case associated with the product request.

    This is a relationship field.

  • Relationship name: Case

  • Relationship type: relationship

  • Refers to: Case

  • Type: textarea
  • Properties: Create, Nillable, Update
  • Description: A text field for details not recorded in the provided fields.

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Description:

    Where the product is delivered.

    This is a relationship field.

  • Relationship name: DestinationLocation

  • Relationship type: relationship

  • Refers to: Location

  • Type: datetime
  • Properties: Create, Filter, Nillable, Sort, Update
  • Description: Date the product must be delivered by.
  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
  • Introduced: API version 64.0
  • Type: string
  • Properties: Autonumber, Defaulted on create, Filter, idLookup, Sort
  • Description: An auto-assigned number that identifies the shipment.

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Introduced: API version 66.0

  • Relationship name: ServiceRequest

  • Relationship type: relationship

  • Refers to: ServiceRequest

  • Type: address
  • Properties: Filter, Nillable
  • Description: The address that the product is to be delivered to.
  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The city that the product is to be delivered to.
  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The country that the product is to be delivered to.
  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: A two letter uppercase country code conforming to the ISO 3166-1 alpha-2 standard.
  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
  • Description: The accuracy of the geocode for the shipping address.
  • Type: double
  • Properties: Create, Filter, Nillable, Sort, Update
  • Description: The latitude of the location where the product is to be delivered to.
  • Type: double
  • Properties: Create, Filter, Nillable, Sort, Update
  • Description: The longitude of the location where the product is to be delivered to.
  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The postal code of the address where the product is to be delivered to.
  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The name of the state where the product is to be delivered to.
  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: A two letter uppercase state code conforming to the ISO 3166-1 alpha-2 standard.
  • Type: textarea
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The street address where the product is to be delivered to.

  • Type: picklist

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Description:

    The type of shipment. The picklist includes the following values by default:

    • None
    • Rush
    • Overnight
    • Next Business Day
    • Pick Up

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Description:

    The location the product is shipped from.

    This is a relationship field.

  • Relationship name: SourceLocation

  • Relationship type: relationship

  • Refers to: Location

  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: Status of the product transfer.

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Description:

    The work order that the product request is related to.

    This is a relationship field.

  • Relationship name: WorkOrder

  • Relationship type: relationship

  • Refers to: WorkOrder

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Description:

    The work order line item that the product request is related to.

    This is a relationship field.

  • Relationship name: WorkOrderLineItem

  • Relationship type: relationship

  • Refers to: WorkOrderLineItem

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version.