ProductRequired

Represents a product that is needed to complete a work order or work order line item in field service.

Introduced in API version 39.0.

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

  • Field Service must be enabled.

  • Type: reference

  • Properties: Create, Filter, Group, Sort

  • Description:

    The work order or work order line item that the product is required for.

    This is a polymorphic relationship field.

  • Relationship name: ParentRecord

  • Relationship type: polymorphic

  • Refers to: Visit, WorkOrder, WorkOrderLineItem, WorkType

  • Type: string
  • Properties: Filter, Group, Nillable, Sort
  • Description: Indicates whether the parent record is a work order or a work order line item.

  • Type: reference

  • Properties: Create, Filter, Group, Sort, Update

  • Description:

    The required product.

    This is a relationship field.

  • Relationship name: Product2

  • Relationship type: relationship

  • Refers to: Product2

  • Type: string
  • Properties: Filter, Group, Nillable, Sort
  • Description: The name of the product required.
  • Type: string
  • Properties: Autonumber, Defaulted on create, Filter, idLookup, Sort
  • Description: (Read only) Auto-generated number identifying the product required.
  • Type: double
  • Properties: Create, Filter, Nillable, Sort, Update
  • Description: Quantity required of the product.
  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: Units of the required product; for example, kilograms or liters. Quantity Unit of Measure picklist values are inherited from the Quantity Unit of Measure field on products.

Required products can be added to work types, work orders, and work order line items to ensure that the assigned service resource arrives with the right equipment.

Adding required products to work types saves you time and keeps your business processes consistent. Work orders and work order line items inherit their work type’s required products. For example, if all light bulb replacement jobs require a ladder and a light bulb, add the ladder and light bulb as required products to your Light Bulb Replacement work type. When it’s time to create a work order for a customer’s light bulb replacement, applying that work type to the work order adds the required products.

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version.