SchedulingConstraint

Represents scheduling constraints on each service resource.

Introduced in API version 50.0.

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), update(), upsert()

  • The org requires the Workforce Engagement license. To view records, the user requires the Workforce Engagement Agent permission set. To create, edit, or delete records, the user requires the Workforce Engagement Planner permission set.
  • Type: time
  • Properties: Create, Filter, Nillable, Sort, Update
  • Introduced: API version 67.0
  • Type: time
  • Properties: Create, Filter, Nillable, Sort, Update
  • Introduced: API version 67.0
  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
  • Introduced: API version 67.0

  • Type: boolean

  • Properties: Create, Defaulted on create, Filter, Group, Sort, Update

  • Introduced: API version 67.0

  • Default value: false

  • Type: boolean

  • Properties: Create, Defaulted on create, Filter, Group, Sort, Update

  • Introduced: API version 67.0

  • Default value: false

  • Type: boolean

  • Properties: Create, Defaulted on create, Filter, Group, Sort, Update

  • Introduced: API version 67.0

  • Default value: false

  • Type: boolean

  • Properties: Create, Defaulted on create, Filter, Group, Sort, Update

  • Introduced: API version 67.0

  • Default value: false

  • Type: boolean

  • Properties: Create, Defaulted on create, Filter, Group, Sort, Update

  • Introduced: API version 67.0

  • Default value: false

  • Type: double
  • Properties: Create, Filter, Nillable, Sort, Update
  • Introduced: API version 67.0
  • Type: int
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Introduced: API version 54.0
  • Description: The maximum number of non-standard shifts assigned to an agent in a month.
  • Type: int
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The maximum number of shifts an agent can have in a day.
  • Type: int
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The maximum number of shifts an agent can have in a month.
  • Type: int
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The maximum number of shifts an agent can have in a week.
  • Type: double
  • Properties: Create, Filter, Nillable, Sort, Update
  • Introduced: API version 67.0
  • Type: double
  • Properties: Create, Filter, Nillable, Sort, Update
  • Description: The maximum number of hours an agent can have in a day.
  • Type: double
  • Properties: Create, Filter, Nillable, Sort, Update
  • Description: The maximum number of hours an agent can have in a month.
  • Type: double
  • Properties: Create, Filter, Nillable, Sort, Update
  • Description: The maximum number of hours an agent can have in a week.
  • Type: double
  • Properties: Create, Filter, Nillable, Sort, Update
  • Introduced: API version 67.0
  • Type: string
  • Properties: Create, Filter, Group, idLookup, Sort, Update
  • Description: The scheduling constraint record name.
  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Introduced: API version 67.0
  • Type: int
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Introduced: API version 56.0
  • Description: The minimum rest time, in minutes, between an agent’s consecutive shifts.
  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Introduced: API version 67.0

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version.