ServiceCrew

Represents a group of service resources who can be assigned to service appointments as a unit.

A service crew is a group of service resources whose combined skills and experience make them a good fit to work together on appointments. For example, a wellhead repair crew might include a hydrologist, a mechanical engineer, and an electrician.

Service appointments can only be assigned to service resources. To assign a service crew to service appointments, you must create a service resource with a resource type of Crew that represents the crew, then use the resource for assignment purposes.

Introduced in API version 41.0.

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

  • Field Service must be enabled.
  • Type: int
  • Properties: Create, Filter, Group, Sort, Update
  • Description: The number of members on the crew. This field is manual, so it doesn’t auto-update when you add or remove members.
  • Type: string
  • Properties: Create, Filter, Group, idLookup, Sort, Update
  • Description: The name of the service crew. For example, Repair Crew.

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version.