ServiceResourcePreference

Represents the service resource scheduling preferences that are considered as a business objective in the scheduling logic engine.

Introduced in API version 52.0.

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), update(), upsert()

  • The org must have the Workforce Engagement license. To view, create, edit, and delete records, the user must have the Workforce Engagement Agent or Workforce Engagement Planner permission set.
  • Type: date
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The end date period that this preference is effective.
  • Type: string
  • Properties: Autonumber, Defaulted on create, Filter, idLookup, Sort
  • Description: The service resource preference record name.

  • Type: reference

  • Properties: Create, Filter, Group, Sort, Update

  • Description:

    The operating hours associated with the service resource preference.

    This is a relationship field.

  • Relationship name: OperatingHours

  • Relationship type: relationship

  • Refers to: OperatingHours

  • Type: reference

  • Properties: Create, Filter, Group, Sort, Update

  • Description:

    The service resource associated with the service resource preference.

    This is a relationship field.

  • Relationship name: ServiceResource

  • Relationship type: relationship

  • Refers to: ServiceResource

  • Type: date
  • Properties: Create, Filter, Group, Sort, Update
  • Description: The start date period that this preference is effective.

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version.