# Get Help with Prerequisites

If you need help with setting up your solution, you can request a consultation with a Platform Expert.

## Before You Begin

| Required Editions                                                                        |
| ---------------------------------------------------------------------------------------- |
| Available in: both Salesforce Classic and Lightning Experience                           |
| Available in: **Enterprise**, **Performance**, **Unlimited**, and **Developer** Editions |

1. Log in to the [Salesforce Partner Community](https://partners.salesforce.com).

2. Click the question icon ![AgentExchange Support question mark](https://a.sfdcstatic.com/developer-website/sfdocs/platform-pkg-exchange/media/pkg2\_dev/appex_support_question_mark.png) and then click **Log a Case for Help**.

3. Provide any required details, and then click **Create Case**.