# Migrate Reporting

Unlike Open CTI, VoiceCall is the primary reporting object for Salesforce Voice with Partner Telephony.

| Custom Metric    | Salesforce Voice with Partner Telephony Equivalent       |
| ---------------- | -------------------------------------------------------- |
| Call duration    | `VoiceCall.CallDurationInSeconds`                        |
| Queue wait time  | `VoiceCall.CallWaitTime`                                 |
| Transfer count   | `VoiceCallParticipant` child records                     |
| Recording URL    | `VoiceCallRecording.MediaDocumentId`                     |
| Rep who answered | `VoiceCall.OwnerId`                                      |
| Disposition      | `VoiceCall.CallDisposition`                              |
| Custom fields    | `VoiceCall.AdditionalFields` (JSON) or custom UDD fields |

For Salesforce Voice (Native Telephony), [configure prebuilt reports and dashboards](https://help.salesforce.com/s/articleView?id=service.afcc_sv_configure_reports.htm\&type=5). The Voice CRM Analytics app also provides out-of-the-box dashboards for other Voice telephony models. See [Track Contact Center KPIs with the CRM Analytics App](https://help.salesforce.com/s/articleView?id=service.voice_setup_analytics.htm\&type=5) to learn more.