# getCallCenterSettings() for Lightning Experience

## Usage

Returns the call center settings associated with the current user. This method is available in API version 38.0 or later.

## Syntax

```javascript
sforce.opencti.getCallCenterSettings({
     callback: FUNCTION
});
```

## Arguments

| Name       | Type     | Description                                                       |
| ---------- | -------- | ----------------------------------------------------------------- |
| `callback` | function | JavaScript method executed when the API method call is completed. |

## Sample Code–HTML and JavaScript

```html
<html>
  <head>
    <script type="text/javascript" src="https://domain:port/support/api//lightning/opencti_min.js"></script>
    <script type="text/javascript">
      var callback = function(response) {
         if (response.success) {
            console.log('API method call executed successfully! returnValue:', response.returnValue);
         } else { 
            console.error('Something went wrong! Errors:', response.errors);
         } 
      };

      function getCallCenterSettings() {
          sforce.opencti.getCallCenterSettings({callback: callback});
      }
     </script>
  </head>
  <body>
    <button onclick="getCallCenterSettings();">getCallCenterSettings()</button>
  </body>
</html>

```

## Response

This method is asynchronous. The response is returned in an object passed to a callback method. The response object contains the following fields.

| Name          | Type    | Description                                                                                                                                                                                                  |
| ------------- | ------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| `success`     | boolean | Returns `true` if the API method call was invoked successfully, `false` otherwise.                                                                                                                           |
| `returnValue` | object  | If the API call is successful, the call center settings are returned. If the API call fails, `null` is returned.                                                                                             |
| `error`       | array   | If the API call was successful, this variable is `null`. If the API call failed, this variable returns an array of [error messages](/docs/service/api-cti/guide/sforce-api-cti-error-messages-lightning.md). |

Example `returnValue`:

```javascript
{
  "/displayNameLabel":"Display Name",
  "/internalNameLabel":"InternalName",
  "/label":"Demo Call Center Adapter",
  "/reqDialingOptions/label":"Dialing Options",
  "/reqDialingOptions/reqInternationalPrefix":"01",
  "/reqDialingOptions/reqInternationalPrefix/label":"International Prefix",
  "/reqDialingOptions/reqInternationalPrefix/sortOrder":"2.0",
  "/reqDialingOptions/reqLongDistPrefix":"1",
  "/reqDialingOptions/reqLongDistPrefix/label":"Long Distance Prefix",
  "/reqDialingOptions/reqLongDistPrefix/sortOrder":"1.0",
  "/reqDialingOptions/reqOutsidePrefix":"9",
  "/reqDialingOptions/reqOutsidePrefix/label":"Outside Prefix",
  "/reqDialingOptions/reqOutsidePrefix/sortOrder":"0.0",
  "/reqDialingOptions/sortOrder":"1.0",
  "/reqGeneralInfo/label":"General Information",
  "/reqGeneralInfo/reqAdapterUrl":"/apex/ContactCenter",
  "/reqGeneralInfo/reqAdapterUrl/label":"CTI Adapter URL",
  "/reqGeneralInfo/reqAdapterUrl/sortOrder":"2.0",
  "/reqGeneralInfo/reqDisplayName":"Demo Call Center Adapter",
  "/reqGeneralInfo/reqInternalName":"OpenCTI",
  "/reqGeneralInfo/reqSalesforceCompatibilityMode":"Classic_and_Lightning",
  "/reqGeneralInfo/reqSalesforceCompatibilityMode/label":"Salesforce Compatibility Mode",
  "/reqGeneralInfo/reqSalesforceCompatibilityMode/sortOrder":"8.0",
  "/reqGeneralInfo/reqSoftphoneHeight":"550",
  "/reqGeneralInfo/reqSoftphoneHeight/label":"Softphone Height",
  "/reqGeneralInfo/reqSoftphoneHeight/sortOrder":"6.0",
  "/reqGeneralInfo/reqSoftphoneWidth":"400",
  "/reqGeneralInfo/reqSoftphoneWidth/label":"Softphone Width",
  "/reqGeneralInfo/reqSoftphoneWidth/sortOrder":"7.0",
  "/reqGeneralInfo/reqStandbyUrl":"/apex/ContactCenter",
  "/reqGeneralInfo/reqStandbyUrl/label":"CTI Adapter URL2",
  "/reqGeneralInfo/reqStandbyUrl/sortOrder":"3.0",
  "/reqGeneralInfo/reqTimeout":"10000",
  "/reqGeneralInfo/reqTimeout/label":"Timeout",
  "/reqGeneralInfo/reqTimeout/sortOrder":"4.0",
  "/reqGeneralInfo/reqUseApi":"true",
  "/reqGeneralInfo/reqUseApi/label":"Use CTI API",
  "/reqGeneralInfo/reqUseApi/sortOrder":"5.0",
  "/reqGeneralInfo/sortOrder":"0.0",
  "/reqPhoneDemoSettings/label":"Phone Demo Settings",
  "/reqPhoneDemoSettings/reqIncomingNumber":"(415) 555-1212 (tel:4155551212)",
  "/reqPhoneDemoSettings/reqIncomingNumber/label":"Simulated Incoming Phone Number",
  "/reqPhoneDemoSettings/reqIncomingNumber/sortOrder":"0.0",
  "/reqPhoneDemoSettings/reqProvider":"DummyProvider",
  "/reqPhoneDemoSettings/reqProvider/label":"CTI Provider",
  "/reqPhoneDemoSettings/reqProvider/sortOrder":"1.0",
  "/reqPhoneDemoSettings/reqProviderAccount":"AXXXXXXXXXXXXXXXXX",
  "/reqPhoneDemoSettings/reqProviderAccount/label":"Provider Account",
  "/reqPhoneDemoSettings/reqProviderAccount/sortOrder":"2.0",
  "/reqPhoneDemoSettings/reqProviderAuthToken":"YYYYYYYYYYYYYYYYYY",
  "/reqPhoneDemoSettings/reqProviderAuthToken/label":"Provider Auth Token",
  "/reqPhoneDemoSettings/reqProviderAuthToken/sortOrder":"3.0",
  "/reqPhoneDemoSettings/reqProviderCallerNumber":"415555555",
  "/reqPhoneDemoSettings/reqProviderCallerNumber/label":"Provider Caller Number",
  "/reqPhoneDemoSettings/reqProviderCallerNumber/sortOrder":"4.0",
  "/reqPhoneDemoSettings/sortOrder":"2.0"
}
```