# setSoftphonePanelLabel() for Lightning Experience

## Usage

Sets the label for the softphone panel. Returns `true` if the function is successfully executed, and `false` when there is a failure. This method is available in API version 38.0 or later.

The softphone panel label.

![Screen shot of softphone in utility bar.](https://a.sfdcstatic.com/developer-website/sfdocs/service-cloud/media/softphone_panel_label_lex.png)

## Syntax

```javascript
sforce.opencti.setSoftphonePanelLabel({
     label: STRING, 
     callback:FUNCTION //Optional
});
```

## Arguments

| Name       | Type     | Description                                                       |
| ---------- | -------- | ----------------------------------------------------------------- |
| `label`    | string   | The string you want to use for the softphone panel label.         |
| `callback` | function | JavaScript method executed when the API method call is completed. |

## Sample Code–HTML and JavaScript

```html
<html>
  <head>
    <script type="text/javascript" src="https://domain:port/support/api//lightning/opencti_min.js"></script>
    <script type="text/javascript">
      var callback = function(response) {
         if (response.success) {
            console.log('API method call executed successfully! returnValue:', response.returnValue);
         } else { 
            console.error('Something went wrong! Errors:', response.errors);
         }
      };

      function setSoftphonePanelLabel() {
          sforce.opencti.setSoftphonePanelLabel({label: "Mysoftphone",callback: callback});
      }
     </script>
  </head>
  <body>
    <button onclick="setSoftphonePanelLabel();">setSoftphonePanelLabel()</button>
  </body>
</html>

```

## Response

This method is asynchronous. The response is returned in an object passed to a callback method. The response object contains the following fields.

| Name          | Type    | Description                                                                                                                                                                                                  |
| ------------- | ------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| `success`     | boolean | Returns `true` if the API method call was invoked successfully, `false` otherwise.                                                                                                                           |
| `returnValue` | object  | This API method doesn’t return this object. The `returnValue` is always `null`.                                                                                                                              |
| `errors`      | array   | If the API call was successful, this variable is `null`. If the API call failed, this variable returns an array of [error messages](/docs/service/api-cti/guide/sforce-api-cti-error-messages-lightning.md). |