Pass Custom Context Variables to the Bot
With variables
you can optionally pass custom context variables to the bot when initiating a bot session. See What’s a Variable?. Let’s say you want the bot to greet the customer with their name. First, configure a CustomerName
context variable in the Bot Builder.
Then create a variables
list and add the context variable with the value. Include this in the initial BotSendMessageRequest()
object when you start the session.
You can then configure the greeting message to show the customer’s name. Here is the bot’s response message using the CustomerName
context variable with the value “Jane Doe”.