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StaticContentMessage
The StaticContentMessage message type supports multiple format types, including Text, RichLink, Attachments, and WebView. See Format Types for a list of supported message types and the format types they support.
Text
1{
2 "entryType": "Message",
3 "id": "04d4fa0e-fdd7-464e-88c7-c68a933bd311",
4 "abstractMessage": {
5 "messageType": "StaticContentMessage",
6 "inReplyToMessageId": null,
7 "id": "04d4fa0e-fdd7-464e-88c7-c68a933bd311",
8 "references": [],
9 "staticContent": {
10 "formatType": "Text",
11 "text": "hi"
12 }
13 },
14 "messageReason": null
15}RichLink
1{
2 "entryType": "Message",
3 "id": "712d0f33-305f-4589-9f33-a53a17fbc6cb",
4 "abstractMessage": {
5 "messageType": "StaticContentMessage",
6 "inReplyToMessageId": null,
7 "id": "712d0f33-305f-4589-9f33-a53a17fbc6cb",
8 "references": null,
9 "staticContent": {
10 "formatType": "RichLink",
11 "image": {
12 "assetType": "ImageAsset",
13 "description": null,
14 "id": "913fcc1e-4916-4515-a646-63194a49d01b",
15 "mimeType": "image/png",
16 "assetUrl": "https://assets.acme.com/img/conversation/link_icon.png",
17 "referenceId": null
18 },
19 "text": null,
20 "video": null,
21 "linkItem": {
22 "itemType": "TitleLinkItem",
23 "titleItem": {
24 "itemType": "TitleImageItem",
25 "secondarySubTitle": null,
26 "title": "Log into Meetbook",
27 "subTitle": null,
28 "tertiarySubTitle": null,
29 "referenceId": null,
30 "imageSubTitle": null,
31 "imageId": "913fcc1e-4916-4515-a646-63194a49d01b"
32 },
33 "url": "https://meetbook.com"
34 }
35 }
36 },
37 "messageReason": null
38}Attachments
1{
2 "entryType": "Message",
3 "id": "c4005b2c-295a-4f99-a96c-591e555cea27",
4 "abstractMessage": {
5 "messageType": "StaticContentMessage",
6 "inReplyToMessageId": null,
7 "id": "c4005b2c-295a-4f99-a96c-591e555cea27",
8 "references": [
9 {
10 "recordId": "068SB000000Jkjt",
11 "id": "415ce74d-b7f1-4d3b-a410-054f47460847"
12 }
13 ],
14 "staticContent": {
15 "formatType": "Attachments",
16 "text": null,
17 "attachments": [
18 {
19 "name": "wallpaper.jpeg",
20 "attachmentUploadResult": null,
21 "id": "52625e9f-6850-4e89-82e4-b3ed0cfbb86d",
22 "mimeType": "image/jpeg",
23 "url": "https://assets.acme.com/download/?oid=00DSB0000005YCL&ids=068SB000000Jkjt&d=%2Fa%2FSB0000001nbN%2F0J_yOea4Pd..4kALEwRx8onlXYCsYgGKrOmOrTkaLSk&asPdf=false",
24 "referenceId": "415ce74d-b7f1-4d3b-a410-054f47460847"
25 }
26 ]
27 }
28 },
29 "messageReason": null
30}WebView
1{
2 "entryType": "Message",
3 "id": "55d7b2f1-649d-4592-8d7c-97501bd4cf8f",
4 "abstractMessage": {
5 "messageType": "StaticContentMessage",
6 "inReplyToMessageId": null,
7 "id": "55d7b2f1-649d-4592-8d7c-97501bd4cf8f",
8 "references": null,
9 "staticContent": {
10 "formatType": "WebView",
11 "displayType": "AutoOverlay",
12 "title": {
13 "itemType": "TitleItem",
14 "secondarySubTitle": null,
15 "title": "Thanks for chatting with us! Please take a moment to share your feedback.",
16 "subTitle": null,
17 "tertiarySubTitle": null,
18 "referenceId": null
19 },
20 "parameters": null,
21 "url": "https://www.surveyalligator.com/r/WWDTNY7"
22 }
23 },
24 "messageReason": "AutomatedResponse"
25}