# Step 6: Configure Messaging Channel

1. Create or use an existing Enhanced Messaging Channel of your choice as available in Agentforce Contact Center using this [learning map](https://help.salesforce.com/s/articleView?id=service.livemessage_intro.htm\&type=5).
2. From Setup, in the Quick Find box, enter `Messaging Settings` and select **Messaging Settings**.
3. Go to Omni-Channel Routing section. From **Routing Type**, select **Omni-Flow**.
4. For Flow Definition, select the flow you created in previous step.
5. For Fallback Queue, select the appropriate queue.
6. Click **Save**.

![Omni-Channel Routing configuration with Omni-Flow routing type, Bring Your Own Bot (BYOB) Inbound Routing Flow, and BYOB Fallback Queue](https://a.sfdcstatic.com/developer-website/sfdocs/service-cloud/media/messaging-byob/omni-routing-config.png)

:::note
These instructions aren’t applicable for Voice setup. For more information, refer to [Agentforce Contact Center](https://help.salesforce.com/s/articleView?id=service.support_channels.htm\&type=5).
:::