# Integrate Your Bot with Service Cloud

This section provides a detailed, step-by-step guide for setting up and integrating your external chatbot with Salesforce Service Cloud using the Bring Your Own Bot (BYOB) feature.

To integrate your bot with Salesforce.

- [Step 1: Create an External Client App and Configure Policies](/docs/service/messaging-byob/guide/create-external-client-app.md)
- [Step 2: Generate an Access Token](/docs/service/messaging-byob/guide/generate-access-token.md)
- [Step 3: Create a Platform Event and Assign Permissions](/docs/service/messaging-byob/guide/create-platform-event.md)
- [Step 4: Create Entity Records](/docs/service/messaging-byob/guide/create-entity-records.md)
- [Step 5: Configure Salesforce Flow with RouteWork Action](/docs/service/messaging-byob/guide/configure-flow-routework.md)
- [Step 6: Configure Messaging Channel](/docs/service/messaging-byob/guide/configure-messaging-channel.md)