Test the APIs

Use the provided cURL commands to test the inbound message requests, the AgentWork requests for different capacity paths, and agent status syncing.

  1. Clone the https://github.com/salesforce-misc/byo-demo-connector GitHub repo.
  2. To configure the .env file and start the demo app, follow the instructions in the README.md file.
  3. Go to the https://github.com/salesforce-misc/interaction-service-apis GitHub repo.
  4. To test the inbound message requests and agent status syncing, follow the instructions in the README.md file, using the sample cURL commands.

In the SCRT framework, the Interaction service will be in read-only mode during org migrations. If you send a request during an org migration, the following message appears: “The service is in read-only mode because an org migration is in progress. Try again later.”