Test the APIs

Test the inbound message requests, the AgentWork requests for different capacity paths, and rep status syncing.

  1. Clone the https://github.com/salesforce-misc/byo-demo-connector GitHub repo.
  2. To configure the .env file and start the demo app, follow the instructions in the README.md file.
  3. To test the inbound message requests and rep status syncing, follow the instructions in the Interaction Service API guide to set up your environment and send sample API requests.

In the SCRT framework, the Interaction Service will be in read-only mode during org migrations. If you send a request during an org migration, the following message appears: “The service is in read-only mode because an org migration is in progress. Try again later.”

See Also