# Transfer Messages and Conference

This section provides guidelines related to transferring messaging sessions and conferencing for Bring Your Own Channel for CCaaS.

## Transfer

- [Customize the Destination List for Messaging Session Transfers](/docs/service/messaging-byoc-ccaas/guide/customize-destination-list.md)
- [Transfer Messaging Sessions with Omni-Channel Flows](/docs/service/messaging-byoc-ccaas/guide/flow-based-transfers.md)
- [Transfer Messaging Sessions to Omni-Channel Queues](/docs/service/messaging-byoc-ccaas/guide/queue-based-transfers.md)
- [Transfer Messaging Sessions to Reps](/docs/service/messaging-byoc-ccaas/guide/transfer-to-reps.md)
- [Transfer Messaging Sessions to External Contacts](/docs/service/messaging-byoc-ccaas/guide/transfer-to-others.md)

## Conference

- [Add Multiple Participants to a Messaging Conference](/docs/service/messaging-byoc-ccaas/guide/conference.md)

## Both Transfer and Conference

- [Search the Transfer and Conference Destination List](/docs/service/messaging-byoc-ccaas/guide/search-transfer-destinations.md)
- [Show Rep Availability for Transfer and Conference](/docs/service/messaging-byoc-ccaas/guide/agent-availability.md)
- [Configure Estimated Wait Times for Queues](/docs/service/messaging-byoc-ccaas/guide/estimated-wait-times.md)