Business Hours for iOS

If you've set up business hours in Salesforce, use the retrieveBusinessHours method to check for business hours and handle things accordingly. For instance, you can hide the chat button outside of business hours. When using the UI SDK, customers see a banner in the chat window when it's outside of business hours.

To configure business hours for your deployment, see Set Business Hours in Messaging for In-App and Web.

This article applies to the following implementations:

Retrieve the business hours from the core client object using the retrieveBusinessHours method, and then determine how to proceed based on that information. This method returns the business hours over the next 24 hours. You can use the helper method isWithinBusinessHours to determine whether a time is within business hours; specify nil for the comparisonTime to use the current time.