Transcripts for iOS

Using the retrieve transcript API, you can access the transcript and decide how to display that information to your users. This API downloads a transcript of the conversation represented in the conversationClient.

This feature requires version 1.5.0 or later of the Messaging for In-App SDK.

This article applies to the following implementations:


The API returns a PDF document per call. The host app is responsible for what to do with this file. For example, you can save it to your files or share it.

To retrieve the transcript, use the retrieveTranscript() method on the conversationClient object. See the conversationClient reference documentation.