Set Up Your Salesforce Org

Before using the Messaging for In-App SDK, ensure that Salesforce is set up correctly. This process involves setting up Omni-Channel, creating an Omni-Channel flow, adding a Messaging channel, configuring an Embedded Service deployment, and a few other steps.

Embedded Service Deployment

For detailed guidance, refer to the Messaging for In-App and Web org setup instructions in Salesforce Help.