Enable Partner Messaging
Enable Partner Messaging by creating and packaging all the metadata needed to set up and configure Partner Messaging. The steps to enable Partner Messaging include creating an OAuth-enabled Interaction Service connected app, a custom platform event, and ConversationVendorInfo and ConversationChannelDefinition records. The entire package is uploaded to AppExchange for Salesforce users to download and install in their orgs.
Before you continue, complete the requirements to prepare your environment.