prechatAPI

This object contains all the APIs associated with pre-chat. For a guide, see Pre-Chat API.

Removes hidden pre-chat fields from Salesforce. This method must be called after the onEmbeddedMessagingReady event is dispatched and before the conversation begins.

Parameters

ParameterTypeDescription
First parameterArray of stringsArray of strings containing the pre-chat fields to be removed from the conversation.

Example

Sends hidden pre-chat fields to Salesforce. This method must be called after the onEmbeddedMessagingReady event is dispatched and before the conversation begins.

Parameters

ParameterTypeDescription
First parameterobjectA list of key-value pairs contains the pre-chat field names and their values.

Example