# Configure Scheduling Policy to Enforce Operating Hours

Use a scheduling policy to enforce one or more rules to find the best service resources for appointments. Apply a scheduling policy to your scheduling process to ensure that an appointment meets the criteria that the policy rules define. Create a scheduling policy for the dummy resource who has set up operating hours. Ensure that the resource is present only when creating an appointment.

For more information, see [Enfore Scheduling Policies in Salesforce Scheduler](https://help.salesforce.com/s/articleView?id=platform.ls_scheduling_policies_overview.htm\&type=5).

1. From Setup, in the Quick Find box, enter `Scheduling Policies`, and then select **Scheduling Policies**.

2. Click **New**.

3. Enter a name for your custom scheduling policy, and then deselect the **Use service territory member's shift** rule.

   This rule considers service territory member’s operating hours when determining the availability of service resources for appointments.

4. Save your changes.