getContacts

Get a list of Messaging and phone contacts and contact types.

This method is called when Messaging transfer or speed dial is clicked to get the rep’s contacts.

getContacts(filter, workItemId) → Promise.<ContactsResult>

Returns: ContactsResult — Represents the result when getting a list of Messaging or phone contacts.

Field	Type	Description
filter	ContactsFilter	Criteria used to limit contact results by search term and contact type. Required: No
workItemId	string	The work item ID associated with the transfer or conference action. Required: No