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Hello everyone,

We are looking to get automated Chat invitation working for us.

We have tried it on a visualforce page and community too. It is not working any where.

I will paste my visualforce page code here for your reference. Please let me know if I am missing anything.

 

<apex:page>

<div id="liveagent_invite_button_57355000000222" style="display:none;">

<span style="cursor: pointer; width: 100px; height: 20px; padding: 5px;" onclick="liveagent.startChat('57355000000222')">Start Chat</span>

<span style="cursor: pointer; width: 100px; height: 20px; padding: 5px;" onclick="liveagent.rejectChat('57355000000222')">Reject Chat</span>

</div>

</apex:page>

Another question, Can we integrate automated chat with Einstein bot?

For example, if the customer stay on any page on the website for more than 1 minute a chat window pops up to acccept/reject chat. When the customer accepts the chat, can we direct that chat to the einstein bot? 

 
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